Friday, June 08, 2007

New Government


Lately, I have had this idea in my head: that governments are nothing more than big businesses, and should be treated as such. And, they should behave as big businesses. The U.S. Government is the largest employer in the country (Wal-Mart being the second largest). The U.S. government is just a big company whose job it is to...well, to govern. They make sure the roads are paved, the enemies stay out, and their job is (or at least should be) to provide a great service to its customers: you and me. We pay a subscription fee (aka "taxes") to live here and take advantage of their services, in the same way that you pay your cable company to enjoy their services, or you pay a membership fee to Sam's Club to take advantage of their company's offerings.


Which brings me to my second realization along this line of thinking. When I think of the U.S. government, I think of a bloated, money-sucking organization which gets bigger and bigger each year, requiring more and more money to operate, but getting no more efficient along the same timeline. This is common among large corporations. But, there comes a point when -- as a survival mechanism -- they must hemorrhage their faulty or inefficient ingredients the way a hot-air ballon loses its sandbags in order to fly. Large organizations must innovate; must change in order to meet the needs of their customers.


So, in my thinking, what the U.S. government lacks is competition. Not competition from other countries (though there is a clear point to be made that, yes, you can enjoy freedoms in Canada, or Denmark, or France, even Cuba, that you cannot find here, and can choose to move to one of those places). What I mean is that there is not an OTHER government you can sign up for here. In other words, the U.S. government is a monopoly. And the power that the government does have has been given to it by the people. We say the government can do as it pleases because we will let it do so, unchecked by us mostly. Its checks-and-balances system exists only within itself. This is the common problem of "who polices the police?" In the corporate sector, this process is built into the free market. Competition checks itself.


Poltical parties are the 'brands' in the market of politics. What brand of politics do you commit your life to? The choices are more limited than they are in the free market. We have dozens of brands of ketchup, but only two notable brands (re: dogmas) of politics.


If America is the epitome of Capitalism, we should be able to sign up for our choice of government, the way you may be able to choose a cellphone provider, or cable company. Would this be privatization gone awry? Discuss....

Monday, February 05, 2007

Business Epiphany #329


I had a realization this morning while I was showering. Sometimes making things super-simple can lead to new discoveries. So, if this epiphany I had seems "obvious," well then consider the fact that noticing obvious things can be revelatory.

Here's the big news: the company that "employs" you is your customer. It may change your view of your job.

Consider this basic business transaction: You go to Quizno's sub shop and order a cheese sandwich. They make the sandwich and serve it to you. You give them some cash in exhange. End of transaction; you go eat your lunch.

They provided a good and/or service (a sandwich and the entertainment of watching them make it). You provided cash. You are their customer.

Your "employer" provides cash (a paycheck) in exchange for a good or service (your work, your knowledge, your time).

The company is your customer.

Randy Newman Sucks


A few weeks ago I was in San Antonio, and my long-time friend Eric Geyer brought up the notion that Randy Newman sucks. I never really thought about it. I always kinda pictured Randy Newman as an "Ogden Nash-ified" Paul Simon. But, Eric read some lyrics to me from one of Newman's popular albums, and, yeah, he sucks.

Saturday, January 13, 2007

The Pigeon: an essay



In the summer of 1998 I was living in sin with a woman who was taking undergraduate art classes at the local extension of the University of Texas. The art labs were open all night, for students to use the materials and equipment in the procedures of their assignments. One night, while watching her work in the printmaking lab, I dabbled away the time reading the community posting board which is a common identifier of the university hallway.

A sign asked for participants in a psychology study in exchange for five dollars. Earlier that semester, we had hocked the microwave for grocery money. Five dollars was beer for the both of us.

Within a few days, I was sitting in an isolated classroom with perhaps seven other participants; all young, caucasian men.

Before each of us was a small board that exhibited maybe twenty indented holes. Aside the board was a tray of perhaps a hundred metal pegs. Our assignment was simple: within a given amount of time -- say, thirty seconds -- we must place three metal pegs in each hole using only our non-dominant hand.

The timer started, and we each commenced with the assignment. Some would grab three pegs at a time and place the grouping in each hole. Some chose to place one peg at a time in each hole until three had been achieved, and moved on. Other methods presented themselves.

At the end of the given time, we were asked to stop and to place any pegs we may be holding back into the retaining tray. A young woman went to each desk, recorded our results, and took some additional notes which were unknown to us.

We were thanked for our help in this study, and were handed a survey to fill out: to give our personal impressions of the study and our efforts in the exercise. We were each handed a five dollar bill while our completed surveys were collected.

A young woman approached the front of the room and explained the nature of the study proper,“We are researching how men view their abilities in relation to men of other races.”

The peg exercise was, therefore, a red herring. It was the detailed questions on the survey that were the true excercise, and, yes, a few questions did ask us how each of us felt we had performed the task in relation to, say, how hispanic or black men might perform the same task. There were enough bogus questions on the survey as to throw us off of figuring out the nature of the study, even in the eleventh hour.

Bait and switch.

Midnight Cowboy was advertised as a film about a jolly Texan going to the “Big City” to seek fame. But it delivered a film about loneliness, gender, desperation. Likewise, the car in the newspaper has, upon visiting the dealership, been “sold just an hour ago.” But, there is another car you will love over here and it’s just a little higher in price.

Misdirection bears the badge of “the swindle” -- magicians, salesmen, hustlers -- but would do well to have its name cleared from the trenches as it is the method of true education. The ‘hot date’ was billed as a visit to the movies, but weren’t you thrilled to find that all she wanted was a kiss goodnight? And so it goes. We learn by having the rug pulled out from under us; by having Toto reveal the timid old man operating the levers behind the curtain. The journey did conclude with the Wizard as hoped, but what we were really seeking was knowledge, much to our surprise. We got that too, but had to first be coaxed: hence, the glorious Wizard.

The monster at the end of the book is you.

The bait and switch is the nature of so much honest commerce that we fail to recognize it. People want to feel good about themselves, and it is a particular widget, a specific service -- cleaner carpets, closer parking spaces, a kiss goodnight -- which is here for us to achieve that. We don’t so much want cleaner carpets; we say we want pleasure.

By contrast, remember that appliance you bought that proved to be a lemon? Remember how reluctant you were to tell anyone? To do so is to admit that you, the intelligent consumer, had failed, and, by extension, that you had purchased that exact product to feel better about yourself and that it had not done so. Upon the third visit to the store for repairs, we had to admit a painful truth: it was not only the physical product which was faulty, but it was a defeat for a portion of our feelings. The appliance was a representation of an emotional investment and here it is, broken. Just so, the carpet will get dirty again, and we knew this when we called the cleaner.

We react by concurring that “we’ve learned something” from this experience. We confess that all is not lost and we go about tweaking our defenses so as to avoid getting hurt again. For it is ultimately peace that we all seek, as consumers, as lovers, as voters, as spiritual beings, as students of life.

We work not because we like to stay busy (though we might). We work to put food in our bellies, to take our partner to the film, to get the air conditioner fixed. And yet, at no point during the job interview -- the audition -- can we say so. It is the mode of legitimate commerce, at the outset, to avoid saying the truth (“I like a challenge. I like to work hard”). To do so is accepted, rewarded. You got the job.

Our favorite sports team will, of course, lose. This is why we have a favorite sports team at all. But to celebrate the wins is the bait. And it always has been. We drink to forget our troubles, and yet it is the drinking that is our trouble.

The actor steps on stage and claims to be King Lear. He has to be, because everyone came to see his story. But, he is not King Lear, and he doesn’t need to tell us his story. We know his story. He is going to affirm, through metaphor, that we each are powerless. To recognize this is both disarming and moving. It’s the germinal cause for liturgical experience: communion. Hence, the theatre, the cathedral. For it is God who can show that our hopes can be dashed, and to have them dashed is the point of hoping in the first place. That there very well may be no God is the most tragic joke on the human heart and has the potential to awe, no less, than piety itself. Meanwhile, our tithe buys us time with the holy.

They say you must pick your battles, and to battle entropy in a search for contentment is our life’s work. And we know it.

We vote for the person who said they’d lower the taxes, though we know this will not happen. It never has. The emotional investment is to affirm, for the sake of our own health, that everything “out there” spins without our own personal involvement. When taxes get raised, we recognize the inevitable; that we knew so ahead of time and so chose to be disappointed. And yet we did vote. To confirm our fears. To give up the ghost. To be at peace in the end.